RETURN AND
REFUND POLICY

Returns and Refunds will not be accepted unless the item is damaged in transit. If damage please send us photos to support@rawyng.com

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Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

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Exceptions / non-returnable items

 

Please contact us if you have any questions or concerns about your specific item.

Unfortunately, we cannot accept returns as everything is made to order.

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Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.